Policies
Payment schedule: Each month’s tuition must be paid in full by the 1st of the calendar month. For private lessons, once the student has arranged an ongoing schedule with the front desk, it is assumed that the schedule will continue unless other arrangements are made with ample written notice. No lesson is given and no group class spot can be reserved without payment made in advance.
Late fees: Any balance due not paid within the 10 day grace period will be subject to a 5% late fee.
Payment methods: Online payment via card is made through the portal or via Venmo to @encorecreativecenter. Cash or checks may be dropped into the blue lockbox under the bulletin board between the front windows by the front desk. All cash must be in an envelope with the student's full name written on it. Autopay options are available when selected online or specified at the desk. Card pay is subject to a 3% surcharge and Venmo to a 2% surcharge. For autopay, we accept card or ACH.
Missed lessons: In the event of a PRIVATE LESSON schedule conflict, rescheduling arrangements must be made by written notice 48 hours in advance in order to have a credit for a makeup lesson. In the event of an illness or unexpected reason the student must stay home, students may send in written notice prior to their lesson start time and ask to receive their lesson via live or recorded video. Uncommunicated no-shows are not able to receive a video lesson.
Missed classes: If a student has to miss a GROUP CLASS, notice is appreciated, but no credit can be given for a missed group class.
Refunds: A full refund or credit is only given if a class or lesson is canceled by the center or by an instructor, when a substitute instructor from the center is not available and the student and instructor are not able to schedule a make up lesson. Registration fees are non-refundable.
Discontinuing enrollment: Regardless of payment method and classes/lessons enrolled in, students must give a 30-day notice if they are going to discontinue or take a complete break from the billing cycle. Students may switch between classes during this period. Between 42 different instructors, our admin team and student relations department are more than glad to help you find the right schedule and instructor fits.
Disciplinary action: Encore is a place to learn, and we value all the friendships that form within our programs. Any student causing unreasonable disturbance of the peace will be spoken with to address the issue. If improvement is not being seen after three warnings, parents of minors will be spoken to. Our instructors are glad to learn about specific needs of certain students but sometimes are not able to provide for some needs within group class settings. We may recommend alternate class settings or private lessons for better learning environments case by case. We reserve the right to refuse participation for any student continuing to demonstrate disruptive behavior after warning.
Late fees: Any balance due not paid within the 10 day grace period will be subject to a 5% late fee.
Payment methods: Online payment via card is made through the portal or via Venmo to @encorecreativecenter. Cash or checks may be dropped into the blue lockbox under the bulletin board between the front windows by the front desk. All cash must be in an envelope with the student's full name written on it. Autopay options are available when selected online or specified at the desk. Card pay is subject to a 3% surcharge and Venmo to a 2% surcharge. For autopay, we accept card or ACH.
Missed lessons: In the event of a PRIVATE LESSON schedule conflict, rescheduling arrangements must be made by written notice 48 hours in advance in order to have a credit for a makeup lesson. In the event of an illness or unexpected reason the student must stay home, students may send in written notice prior to their lesson start time and ask to receive their lesson via live or recorded video. Uncommunicated no-shows are not able to receive a video lesson.
Missed classes: If a student has to miss a GROUP CLASS, notice is appreciated, but no credit can be given for a missed group class.
Refunds: A full refund or credit is only given if a class or lesson is canceled by the center or by an instructor, when a substitute instructor from the center is not available and the student and instructor are not able to schedule a make up lesson. Registration fees are non-refundable.
Discontinuing enrollment: Regardless of payment method and classes/lessons enrolled in, students must give a 30-day notice if they are going to discontinue or take a complete break from the billing cycle. Students may switch between classes during this period. Between 42 different instructors, our admin team and student relations department are more than glad to help you find the right schedule and instructor fits.
Disciplinary action: Encore is a place to learn, and we value all the friendships that form within our programs. Any student causing unreasonable disturbance of the peace will be spoken with to address the issue. If improvement is not being seen after three warnings, parents of minors will be spoken to. Our instructors are glad to learn about specific needs of certain students but sometimes are not able to provide for some needs within group class settings. We may recommend alternate class settings or private lessons for better learning environments case by case. We reserve the right to refuse participation for any student continuing to demonstrate disruptive behavior after warning.
Encore Creative Center — Privacy Policy
Last Updated: 6/26/25
The privacy of your personal information is very important to Encore Creative Center. We will
not sell, rent, or trade your personal information to any third party. We take special care to
protect the privacy and security of your information.
This policy explains our information practices and how Encore Creative Center collects and uses
your information. It applies to information you provide offline and on our website.
1. How We Collect and Use Information
When you register for classes at Encore Creative Center, we collect contact information such as:
Guardian names, addresses, phone numbers, emergency contacts, and email addresses
Student information such as names, birthdays, medical conditions, and your comments
Required information is noted with a red asterisk on forms. This information is necessary to
manage studio business and will not be used or sold for any other purpose, except as described
below. Optional information helps us better understand our customers and is used only as needed
for studio operations.
2. Who Has Access to My Information
When you register, you set an email address and password. This combination ensures only you
can access or modify your personal information through Encore Creative Center's website.
Encore Creative Center office personnel have access only as needed to manage studio business.
Encore Creative Center will access or share your personal information only:
as needed for studio business;
if required by law or to comply with legal process; or
to protect the rights, property, or personal safety of the public.
3. Data Sharing
Customer data is not shared with third parties for promotional or marketing
purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any other
information sharing described in this policy does not include mobile opt-in data.
4. Messaging Policy
By providing your phone number and opting in, you consent to receive text messages from
Encore Creative Center (208-550-3443 or managers) about:
Account notifications
Customer care and support
Delivery updates
Class and higher education information
Limited promotions
Consent is not a condition of purchase.
Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe at
any time from marketing or HELP for assistance. You can also contact 208-550-3443 or
[email protected] for help. Mobile opt-in information is never shared with
third parties.
5. Your Rights
If you have any questions about our Privacy Policy or wish to update or remove any of your
personal information, please contact our office
